The Benefits of Having an After Hours Phone Answering Service

Written by Wall Street News on January 17th, 2018. Posted in After hour answering service, Medical answering service, National answering service

Maryland phone answering service

Most people that contact a business would prefer to speak to a live person. A recent survey showed that 85% of a business’ callers will actually disconnect their call when they receive a voicemail. While some individuals may attempt to phone an office again in the hopes of receiving a live person, some businesses may only have a voicemail that prompts callers to leave a message and a call-back number. This can be frustrating to many people, particularly when they have an important question or issue to resolve.

When customers, clients, patients, or other types of callers are willing to listen to a voicemail message, most do not appreciate heavily scripted messages, particularly when they prompt callers to listen to a long list of options. While it does depend on the type of business and t