Why your Small Business Would Benefit from an After Hours Call Service

Written by Wall Street News on January 17th, 2018. Posted in 24 hour live answering service, Answering service md, Phone service

After hours phone service

Most small businesses operate on a traditional work schedule. They are open regular business hours and closed during the evenings and on the weekends. What differs is how after hours calls are handled. Some businesses choose to forward calls to their personal phone, while others record a message with business hours. The method that you take is preferential and usually depends on the type of business you own. However, many business statisticians claim that a 24 hour live answering service is required and has many business advantages.

Increased customer retention rates

Consumers are used to getting what they want now. If they have a question about a product, they simply do a search on the internet. If they want to purchase something, they log online and order it to be shipped with