Archive for April 25, 2016

Increasing Customer Satisfaction with an Answering Service

Written by Wall Street News on April 25th, 2016. Posted in 24 hour live answering service, Answering service maryland, On call after hours answering services

Doctors answering service

Have you ever shopped online and needed assistance? You were frustrated because the online shopping cart or the checkout was not working correctly. You looked for a contact number, dialed it and then received an answering machine, because it was after hours. What did you do next? You probably closed out the webpage, and either purchased your items from a different online store or forgot the items entirely. Most customers do not have patience when it comes to online shopping. There are multiple options available, and most online shoppers will simply move onto the next store, a store that they are able to reach any time of the day or night for help.

Smaller companies may find it difficult to keep up with customers? requests and phone calls. They may be owned by one or two people who are only avail