Archive for September 18, 2018
Show Your Patients That Their Calls Matter With Medical Answering Services
When people contact a business, they usually prefer to speak with a real person rather than leave a message. A recent survey showed that when people do hear a voicemail, 80% will hang up the phone. A large percentage of callers don’t want to wait on the line to speak with someone, either. It’s interesting to note that 75% of these individuals would rather receive a call back.
The Importance of Effective Problem Resolution
Even though all calls aren’t due to a problem or crisis, many are. When individuals contact call centers with a problem, their main concern is to have it quickly resolved. This is one of several reasons why many individuals aren’t pleased when they encounter heavily scripted calls. This approach tends to be ineffective because it is devoid of empathy and emotion. Both of these qualities are considered to be hallmarks of a positive customer service experience.
The Benefits of Creating a Positive Customer Experience
In order for people to f
Eight Ways to Make Sure Your Yard Signs Work
Yard signs can be an effective way of reaching an audience with your message and helping to raise awareness. They can also be meaningless if they’re not designed and placed correctly. Whatever your reason for putting up yard signs, and whether or not you do it in conjunction with banners, budget posters, fundraiser signs, or anything else, the key to getting the result you want is having the right design from the beginning.
KISS
You may have heard this acronym before: keep it simple, stupid. It’s used by people in many industries as a personal reminder not to overcomplicate things. The more information on your sign, the more cluttered it looks, the longer it takes to read, and the less effective it is. Always put up the least among possible to get your message across.
Stick to One Side
Don’t try to make one sign do double duty for both sides, because
