Most small businesses operate on a traditional work schedule. They are open regular business hours and closed during the evenings and on the weekends. What differs is how after hours calls are handled. Some businesses choose to forward calls to their personal phone, while others record a message with business hours. The method that you…
Category: 24 hour live answering service
Increasing Customer Satisfaction with an Answering Service
Have you ever shopped online and needed assistance? You were frustrated because the online shopping cart or the checkout was not working correctly. You looked for a contact number, dialed it and then received an answering machine, because it was after hours. What did you do next? You probably closed out the webpage, and either…
