Use Proper Phone Testing Tools to Improve Employee Communication

Written by Wall Street News on December 24th, 2013. Posted in Calibration standards, Equipment calibration, Gages

Fluke test set

“The most important thing thing in communication is to hear what isn’t being said.”

-Peter F. Drucker

While that holds true most of the time, in the workplace, hearing exactly what is said is always important. Miscommunication between workers can lead to a number of different problems, and can crucially hinder efficiency and, in turn, productivity. In fact, estimates suggest that 14% of every workweek is wasted because of a general lack of communication. On top of that, according to Manchester Companies, businesses can lose anywhere between 25 and 40% of their budget because of miscommunication. So though they might seem insignificant on their own, tools like phone test sets can be highly valuable.

“What? Can you repeat that?” Virtually everyone who works in an office setting has either said, heard, or both