According to statistics from the White House Office of Consumer Affairs, it can be six to seven times more expensive for businesses to gain a new customer than to retain an existing one. Because of that, owners and managers who want to ensure long-term success should place an emphasis on treating customers with respect. By…
Author: Wall Street News
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Improve Customer Service to Stand Out in the Marketplace
Stats from the White House Office of Consumer Affairs suggests that it is six to seven times more expensive to attract a new customer than it is to keep an existing one. Plus, in the competitive business environment of today, there are lots of businesses who offer similar goods and services. Because of that, making…
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