Customer service is the point of contact where customers encounter your business, and it shapes their perception of your business almost exclusively. It determines how trustworthy they find a business and whether they will consider returning to that business again. A professional answering service can improve the customer service experience, establishing trust with customers which…
Author: Wall Street News
Getting Past “Reefer Madness” How the Marijuana Industry Benefits the Nation
Marijuana is used for medical purposes when its essential extracts are used in the treatment of diseases. Cannabis properties can treat a range of conditions and symptoms, and there have been several negotiations to legalize weed for medical purposes. THC is one of the elements of cannabis for medical purposes that alter brain functioning and…
Increasing Customer Satisfaction with an Answering Service
Have you ever shopped online and needed assistance? You were frustrated because the online shopping cart or the checkout was not working correctly. You looked for a contact number, dialed it and then received an answering machine, because it was after hours. What did you do next? You probably closed out the webpage, and either…
The Pharma Packaging Secret Everyone Should Know About
Whether or not it makes us comfortable, pharmaceuticals are playing an increasingly large part in our lives. Nearly 50% of Americans have taken at least one drug that can’t be found over the counter in the past month, and doctors fill around 2.6 billion prescriptions annually. We all practically plan for a follow-up trip to…
Give Your HR Department a Boost
If someone was to tell you that, according to the United States Department of Labor estimates that a single bad hiring decision can cost a company an amount that’s roughly equal to 30% of that company’s first-year potential earnings, would you consider fortifying your Human Resources Department? Human resources consulting firms have been tracking the…
How it’s Made is a Great Show, but Where Does Your Plastic Really Come From?
Plastic is an ever-present product in your daily life. You store old trinkets in plastic bins, take food to work in Tupperware, and drink from plastic cups. Even prescription medication comes in little orange bottles made of, you guessed it, plastic. But where does that plastic come from? How is it made? What ensures quality…
Things to Consider When Thinking About Travel by Cargo Ship
If you have ever dreamed of seeing the planet by sea, you are not alone. In 2011, 19 million people took cruise ship vacations. That year, this kind of travel was a bit part of the tourism industry and bought in about $29.4 million. A cruise ship is considered to be one where transportation is…
4 Points About a Fire Protection System
If you own a hotel or an apartment complex or any kind business where there are employees, residents, guests or customers, then I’m sure you understand the importance of having fire protection systems in place. I spoke with a hotel manager one time that informed me that he was under the impression that fire protection…
Is Your Small Business Sinking Under the Weight of Consumer Fraud? Experts Say Fight Back
Out of work and looking to make a fresh start? You’re in good company: small businesses owners have added more than 8 million new jobs to the American economy in the last two decades. As the rates of outsourcing increase — along with corporate “downsizing” and offshoring — more Americans than ever are getting into…
5 Tips for Choosing the Right Childcare for Your Child
It is estimated that less than a third of children in the United States have a full time stay at home parent. Gone are the days of the stay at home guardian. In this fast paced life, many times having two working parents is essential. This means that, especially if you are a working professional,…